Privacy Policy

    Privacy Policy

    Last updated April 03, 2025

    This Privacy Notice for Sustainability Excellence Management Consulting Limited ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

    • Visit our website at https://platform.esginvest.com, or any website of ours that links to this Privacy Notice.
    • Use ESG Platform. The ESG Platform is an innovative, cloud-based SaaS tool designed to streamline and optimize the ESG data management and reporting process for companies.
    • Engage with us in other related ways, including any sales, marketing, or events.

    Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at digital@sustainabilityexcellence.com.

    Summary of Key Points

    • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the choices you make.
    • Do we process any sensitive personal information? We do not process sensitive personal information.
    • Do we collect any information from third parties? We do not collect any information from third parties.
    • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
    • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
    • How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.
    • What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
    • How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.

    1What Information Do We Collect?

    Personal information you disclose to us

    In Short: We collect personal information that you provide to us.

    We collect personal information that you voluntarily provide to us when you register on the Services or otherwise contact us. The personal information we collect may include:

    • Names
    • Email addresses
    • Job titles
    • Contact or authentication data

    Sensitive Information. We do not process sensitive information.

    Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Stripe. You may find their privacy notice here: https://stripe.com/ae/privacy.

    Information automatically collected

    In Short: Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our Services.

    We automatically collect certain information when you visit, use, or navigate the Services, such as your IP address, browser and device characteristics, operating system, language preferences, and other technical information.

    Google APIs. Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

    2How Do We Process Your Information?

    In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

    We process your personal information for a variety of reasons, including:

    • To facilitate account creation and authentication and manage user accounts.
    • To deliver and facilitate delivery of services to the user.
    • To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.

    3When and With Whom Do We Share Your Personal Information?

    In Short: We may share information in specific situations described in this section and/or with the following third parties.

    We may need to share your personal information in the following situations:

    • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    4Do We Offer Artificial Intelligence-Based Products?

    In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

    As part of our Services, we offer products and features powered by artificial intelligence ("AI Products"), delivered through third-party service providers including Google Cloud AI.

    Our AI Products are designed for the following functions:

    • Text analysis
    • AI bots
    • Natural language processing

    All personal information processed using our AI Products is handled in accordance with this Privacy Notice and our agreements with third parties.

    5How Long Do We Keep Your Information?

    In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice. No purpose in this notice will require us to keep your personal information for longer than twelve (12) months past the termination of the user's account.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or securely store it and isolate it from any further processing.

    6How Do We Keep Your Information Safe?

    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so you should only access the Services within a secure environment.

    7Do We Collect Information From Minors?

    We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. If you discover that data from children under 18 may have been collected, please contact us at digital@sustainabilityexcellence.com.

    8What Are Your Privacy Rights?

    In Short: You may review, change, or terminate your account at any time.

    Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing before its withdrawal.

    Account Information. If you would at any time like to review or change the information in your account or terminate your account, you may contact us using the contact information provided.

    If you have questions or comments about your privacy rights, you may email us at digital@sustainabilityexcellence.com.

    9Controls for Do-Not-Track Features

    Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

    10Do We Make Updates to This Notice?

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

    11How Can You Contact Us About This Notice?

    If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at digital@sustainabilityexcellence.com, or contact us by post at:

    Sustainability Excellence Management Consulting Limited
    Data Protection Officer
    Incubator Building Masdar City, Workstation 10, Level 1
    Abu Dhabi, United Arab Emirates

    12How Can You Review, Update, or Delete the Data We Collect From You?

    Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.